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help@aslaal.com
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+201550709000
Dispatch & Shipping
Since most things are custom made, they are made to order. Depending on the amount of orders that come through from customers, wait times for an item can take 1-3 weeks until they are shipped. After the item is made it is then usually shipped within 2 days of completion.
Return & exchange
You can request a return within 14 days from the date of delivery. Simply complete the return form online or email us your request at help@aslaal.com. We will arrange a pick up with an additional shipping fee depending on your location.
Shipping fees will be excluded from the refunds.
Once your return is accepted at our quality department, we will proceed with your refund.
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